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Wednesday, 08 September 2010
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Frequently Asked Questions

  1. Who can I contact for information, reservations or baggage questions?
  2. When should I check in?
  3. What items can I bring on the plane?
  4. Will my luggage be transferred to connecting flights?
  5. What if I am traveling beyond Dallas? Can I connect to other flights?
  6. If I transfer to other flights in Dallas, will I need to go through TSA security again?
  7. What type of plane is used to fly between Roswell and DFW?
  8. Is there a restroom on the plane?
  9. How long is the flight?
  10. How can I be informed of special fares?
  11. Can I earn miles when I fly on American between Roswell and DFW?
  12. How can my business benefit from flying American Eagle?

 

1. Who can I contact for information, reservations or baggage questions?

For reservations or other information, call 1-800-433-7300 and baggage questions: 800-535-5225

2. When should I check in?

Recommended check-in time is at least 60 minutes prior to departure. Passengers will be checked into the secured area 40 minutes prior to departure and boarding will be 30 minutes prior to departure.

CHECK-IN REQUIREMENTS AND BAGGAGE ACCEPTANCE CUTOFF TIMES
Customers must comply with minimum check-in requirements to retain their seats on the flight on which they are confirmed. Pre-reserved seats are subject to cancellation unless you have checked in (obtained a boarding pass) at least 30 minutes before scheduled departure. American does not guarantee to provide any particular seat on the aircraft.

For passengers checking bags, there are also baggage acceptance cutoff times. "Baggage acceptance cutoff time" means that customers must present themselves and their baggage to an airline representative for check-in 30 minutes before scheduled departure for the departure airport.

American Eagles Hours for Roswell
6:00 am – 8:00 am
12:30 pm – 3:00 pm
7:30 pm – 9:00 pm

Contact Information
1-800-433-7300
www.aa.com

 

3. What items can I bring on the plane?

3-1-1 for carry-ons = 3 ounce bottle or less; 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin. One-quart bag per person limits the total liquid volume each traveler can bring. 3 oz. container size is a security measure.

Consolidate
bottles into one bag and X-ray separately to speed screening.

Be prepared.
Each time TSA searches a carry-on it slows down the line. Practicing 3-1-1 will ensure a faster and easier checkpoint experience.

3-1-1
is for short trips. If in doubt, put your liquids in checked luggage.

Declare larger liquids.
Medications, baby formula and food, breast milk, and juice are allowed in reasonable quantities exceeding three ounces and are not required to be in the zip-top bag. Declare these items for inspection at the checkpoint.

 

4. Will my luggage be transferred to connecting flights?

Yes. If you check your baggage with American Eagle, it will be transferred to any connecting flight that you request. Whether you are flying to Europe, South America — pretty much anywhere in the world, we will take care of your baggage. Read more tips and information about how American handles baggage.

 

5. What if I am traveling beyond Dallas? Can I connect to other flights?

Yes again. American Airlines is the largest airline in the world. Travel just about anywhere in the United States - and with our oneworld Alliance, our network extends to almost 700 destinations in nearly 150 countries around the world. You can fly out of Roswell and make your connecting flights just as if you were flying out of Lubbock, Albuquerque or El Paso.

 

6. If I transfer to other flights in Dallas, will I need to go through TSA security again?

No. The Roswell Airport has official TSA security. This means that once you go through security here, you will not need to go through the process again (unless you leave the secure area in Dallas).

 

7. What type of plane is used to fly between Roswell and DFW?

The American Eagle plane used for flights from ROW to DFW is the Embraer ERJ-145. A smooth and comfortable jet with 50 seats.

 

 

 

8. Is there a restroom on the plane?

Oh, yes. No more holding it and praying that you don't get ill on the flight any longer. The ERJ-145 is equipped with a spacious bathroom.

 

9. How long is the flight?

The flight time between ROW and DFW is approximately 90 minutes.

 

10. How can I be informed of special fares?

There are many ways you can be informed of special fares on American Eagle. The first is by signing up for email reminders on this site. We will let you know of special fares from ROW to DFW. To learn more about special fares on American from around the world, sign up for Net SAAver from American. Or, you can sign up for their new program, DealFinder, and save even more!

 

11. Can I earn miles when I fly on American between Roswell and DFW?

Of course you can earn miles. Take advantage of earning reward points when you fly American. Join the AAdvantage program today!

 

12. How can my business benefit from using American Eagle?

American Airlines offers great incentives for Business ExtrAA® members. It is free to join and you can still earn AAdvantage miles while earning business points.

 

 

 

 

 

 

 

 


 

 

 

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